Bird ice 55

  • CC
    Posts: 59
    February 23, 2020 at 9:55 am #1917293

    My ice-55 that is a backup has a crack screen. I checked the bird website and just to send it in and have it service cost $390 thats not including shipping. Can’t even get a hold of a real person at hummingbird to talk about the service. Does anyone know of anyone or any place that will fix it but not cost you a new unit.

    waldo9190
    Cloquet, MN
    Posts: 991
    February 24, 2020 at 11:52 am #1917586

    My 55 started having head-unit issues. Only will work on setting 10, and won’t turn off. Talked fairly extensively with Humminbird in regards to the fact that my (absolutely absurd) options are A) spend $390 to have it fixed and have a unit with a 90 day warranty, or B) spend $410 for a new unit with a 1 year warranty. Two of my buddies have the same unit and were having the same exact issues as well. Best they could do was offer 25% off of the repair cost.

    Needless to say Humminbird won’t be getting another cent from me.

    Charles
    Posts: 1798
    February 24, 2020 at 12:16 pm #1917594

    Anybody contact FishLectronics to see if they are able to help?

    CC
    Posts: 59
    February 24, 2020 at 3:56 pm #1917665

    Thanks, Talk to them and I will be giving them my service. Very helpful guys!!!

    Pailofperch
    Central Mn North of the smiley water tower
    Posts: 2750
    February 24, 2020 at 7:29 pm #1917749

    Had I seen this earlier I would have sad Fishlectronics also. Fixed my bird 55 last year. Very knowledgeable guy.

    Dan
    Southeast MN
    Posts: 3458
    February 24, 2020 at 7:57 pm #1917757

    For the first couple of posters, how long have you had your 55’s? I think I got mine in 2015(?) so I was just wondering if there seems to be a window where things start going downhill.

    Pailofperch
    Central Mn North of the smiley water tower
    Posts: 2750
    February 25, 2020 at 12:08 am #1917796

    I bought mine in 2014. Worked great till I dropped it out of my truck onto a parking lot in 2018. I bought a new unit before I fixed it, now fixed it’s my oldest son’s.

    waldo9190
    Cloquet, MN
    Posts: 991
    February 25, 2020 at 10:33 am #1917875
    Dan wrote:

    For the first couple of posters, how long have you had your 55’s? I think I got mine in 2015(?) so I was just wondering if there seems to be a window where things start going downhill.

    I think I bought mine the fall of 2014. But one of my buddies who is having similar issues, his unit is only 2 years old.

    Sylvanboat
    Posts: 944
    February 25, 2020 at 6:30 pm #1918027

    I own a HB Helix 10 and was having issues with it. Gal in Cust Service said nothing she could do. I thanked her and asked for contact info for HB president. I said I did not blame her but I wanted to write the president to tell him his Cust Service sucked. She called me back later and fixed my problem.

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