Sportdog collars

  • troy seelhammer
    Chatfield, Mn
    Posts: 224
    May 10, 2006 at 7:55 pm #1234216

    When I was looking for a training collar for my dog I did quite a bit of research and in my price range I decided to go with a Sportdog SD-400. It has worked perfectly for 6 months and then it just quit. The point of the story is I called the company yesterday to ask them about it and without hesitation customer service said “I apologize for the problem, we will send you a new one out right away. We have had a couple of issues with a component of the transmitter that we have worked out, you should have your new collar in two days.” I have never even sent in the registration card. I don’t know about you, but that is the kind of company I want to business with. Kudos to Sportdog!

    robstenger
    Northern Twin Cities, MN
    Posts: 11374
    May 10, 2006 at 8:29 pm #445112

    I had a similar experience with TRI-TRONICS but mine was about 4 years old .

    biggill
    East Bethel, MN
    Posts: 11299
    May 10, 2006 at 8:32 pm #445113

    I had a similar experience with Garmin. Only in the end, I ended up with a free fish finder.

    Sometimes there are companies who value their customers. If only you could know before you buy something, how the customer service will be.

    tony_p
    Waterloo, IA
    Posts: 1792
    May 11, 2006 at 1:22 am #445155

    I use Sportdog collars,I have only had great experinces with these collars.It is good to know that if I have a problem that Sportdog will stand behind there collar .

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