Credit card dispute with a RW grocery store

any site members had any luck disputing a charge that you know is wrong? I didnt keep my receipt from the grocery store. The charge was from 6/22. Is there anyway i can dispute this? Should i call the store, do they keep records? I dont remember what my actual bill was but it was one plastic grocery bag and i got charged $65, i think basically it was the essentials for a weekend at the river, sandwhich meat, buns, bread, beans. Also i cant remember the name of the grocery store but the bill says Red Wing Foods, its the one on main by downtown. Anybody have any advice?

Without a receipt it is going to be pretty tough to prove that you were wronged. Sorry for the bad news.

Their records will most likely show they did not make a mistake, but if you present your case intelligently and in a civil tone, many business’s in the service industry will take your word for it.

No guarantee, but in the long run, its better for them to help you out than leave a bad taste in your mouth. No pun intended.

Eric

I dont think you will win it! with out clear evidence ,
I ate out once ,it cost me $ 68 that turned into $136 didnt have my receipt , they lost my business FOR GOOD!

My wife is an oranization and documentation freak. We have a folder in our filing cabinet for credit card receipts, and every receipt goes in there. When the credit card bill shows up, she goes through the receipts and verifies that they all match the bill. I think the average for incorrect charges is about 2 per year. It is really easy to dispute them when you have the receipt. I thought she had picked up a crack habit or something when she wanted me to keep all my receipts. Unfortunately for me, she was right. I hate it when she’s right. It is a good habit though to keep all your receipts until the bill shows up.

You can easily dispute the charges by contacting your credit card company. It helps to have the receipt but you can tell them you did not authorize the charge and they will then need to provide a copy of your signature. you pay around 70 cents a transaction higher if the dollars are higher. That 70 cents goes to the clearing house and mastercard and VISA. If you do this it will result in a chargeback to the vendor. If you go this route too often the credit card will probably not do business with you for long but it is common to have charges disputed. One bag of groceries can easily go 65 bones. Especially if it has my bottle of tequila in there.

We have disputed several things over the years, that is one good reason to use a credit card, you have some recourse.

One notable one was a jeweler in Chicago. My wife saw some earrings that were to be bridemaids gifts. She saw them in person and didnt think they were the same ones that were shipped. The owner didnt want to accept them back so we showed Visa copies of our attempts to work with him. The charge was canceled and we kept the earrings. All he had to do was ask for them and we would have mailed them back. They were over $200.

no booze was bought

I shop at that store often and charge most of what I buy. They usually tell you the price and it shows up on the card reader that you swiped your card through. You then have to hit a button to approve the charge and then sign the slip. You get 2 slips back, 1 is the charge slip receipt and the other is the itemized receipt.

There may be a transaction number on your credit card statement and you could use that info to see if the store had an itemized record of the transactions. I would not expect much, but it would not hurt to try. You need to start the dispute within 60-90 days of the transaction also, cannot remember which.

I had a very frustrating experience with this, but in the end it worked out for me.

Watch out for those $20 loaves of bread next time

Good luck.

I manage a grocery store and we have to keep all singitures on file for 3 years. We have disputes that we have to look up from time to time. What is going to happen is they will have a signed slip with your signiture on it but no detailed recipt to say what the charges are. If they have the ability to look up in their journel then you could see what they charged you for. I know I can go back 2 years to look up a recipt and reprint. I would say unless you had some Ribeyes and Seafood in there something was scanned incorrectly. Good Luck.