I have no skin in the game here. I own no stock in HD outside of what may be hidden in a mutual fund or two.
Just stating in my limited experience that the HD subcontractors that have been in my home all were professional and excellent at what they do.
I have hired a well rated local plumber on the occasion that I could not handle the job myself. This gentlemen will get the first bid on the next water heater, but I am not going to overpay by more than 10-15%.
I already stated that for HVAC I went with my local and independent HVAC (only) contractor company. Before the new HVAC units – I signed up for the Excel HomeSmart plan. Their sub-contractor did a wonderful job keeping that old furnace and AC unit humming along and explained exactly why he yellow tagged the furnace when it was time.
I know quite a few people that move into new apartments and new homes and have issues with their new digs including mechanical issues on equipment. So if there is a problem – the general contractor must have purchased through the big box store ? You tell me …
Large general contractors buy from wholesale building supply companies because they provide them with the best value and as I eluded to … because there is on occasion a nice “entertainment” perk in doing so.