I’ve always been a Lund boat guy. I’m a supporter of the hometown team kinda guy. Sadly this spring when I picked up my new Lund the quality was just not there. I know its hard to get / find help etc. However I didn’t think I’d need to run around with a drill and tighten up a good number of screws with a drill. The bungee strap holder for the rods was screwed underneath the console making it inaccessible. The pullout ladder does not pull out. The very first time I was at the dock the to splash the boat the ignition switch just continued to turn as the nut ignition nut wasn’t tightened and the boat wouldn’t start due to the lose nut. Very problematic at a busy landing. I can understand issues with distribution and delays in materials, but the forgotten travel cover still hasn’t shown up. When I ordered a part to install the product/ part came with no instructions. I called and received a return call back a couple weeks later only to be told they don’t have installation instructions for a removable console. To LUNDS credit, the Rep really went above and beyond to try to help me and shot me out some initial schematics to help. He was also going to try to escalate the need for more installation materials for the consumer. When the console did arrive ( photo) I was charged $300 because they chose to deliver a 25-30lb part on a crate. It wasn’t an oversized box that needed to be shipped that way. This really does hurt me to say that my next boat just might not be a Lund. I NEVER thought I’d be saying that.
October 11, 2022 at 8:48 am #2151737